We paid 96.13% of all our claims in 2016!
At the beginning of each year we publish our claims data so you can have confidence that we are committed to doing the right thing for your clients.
We are proud to announce another successful year of paying over 96% of all our claims in 2016!
Paying claims is not just a headline promise – it is the key to how we are organised and operate in order to deliver valuable financial support to our members who are at the heart of all we do.
Last year, we extended our commitment to paying claims with the introduction of two new discretionary benefits – Care Assistance Benefit and Death Benefit.
These are just some of the ways we are giving back to our members and supporting them when they need us most.
Cover your client for up to 70% of their annual taxable income until a maximum retirement age of 70
Cover your client for up to 70% of their annual taxable income for their choice of 1, 2, or 5 years until age 70
Cover up to £250 per week for 1, 2 or 5 years until age 65 with no need to prove income or hours