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Privacy Policy

What this Privacy Policy Covers

In accordance with the Data Protection Act 1998 (the "Act") this policy gives you information about how British Friendly Society Limited treats personal information received from you via this website ( (the "Website").

If you are an intermediary providing personal information via this Website relating to an individual for whom you are acting by providing personal information, you warrant and confirm that you have received the necessary prior consent from the individual to provide such information and that you have drawn their attention to this Privacy Policy.

For the purposes of this Privacy Policy and the Act, the data controller is British Friendly Society Limited of 1 Trevor Street, Bedford, MK40 2AB (the "Society").

Please read the following carefully to understand how your personal data will be used and handled by the Society. Your use of this Website is also subject to this Website's Terms and Conditions (

Information Collection and Use

The Society shall collect and process information about you provided by you via this Website in the following ways:

(a) Information contained in an email to the Society or using the email forms on the "Contact Us" section of this Website will be used by the Society to respond to your requests / comments and the Society may keep a record of such correspondence.

(b) If you request to register on the Website and receive one of the Society's newsletters, your name, email address and / or postal address will be added to the Society's database and you will be sent newsletters or news updates as and when they are published. If you no longer wish to receive such newsletters or be registered to the Website please email, stating that you wish to be removed / unsubscribe from our database and your details will be removed from the Society's database, your registration will be cancelled and personal data deleted as soon as possible

(c) If you request to obtain a quote for any services or products offered by the Society using the form on this Website or proceed to complete an application form for such service or product, the information you provide will be used and processed by the Society to respond to your quotation or membership request.

(d) If you provide information in any one of the ways described at (a) - (c) above, such information shall also be used to provide you with information on products or services by email or telephone which may be of interest to you or to notify you about changes to the Society or this Website. You have the opportunity to control the way in which the Society provides marketing information to you by responding to the various tick-boxes that appear on the appropriate pages of the Website. If at any time in the future you decide you no longer wish to receive such marketing information from the Society, please email

This Website may, from time to time, contain links to and from the websites of the Society's partner networks, advertisers and affiliates. Please note that those websites will have their own privacy policies and the Society does not accept any responsibility or liability for such policies / websites. Please check any policies before submitting personal data to those websites.

IP Addresses and Cookies

The Society may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and management. This is statistical data about users' browsing actions and patterns, and does not identify any individual.

For the same reason, the Society may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help improve this Website and deliver a better and more personalised service. They enable the Society to estimate audience size and usage pattern; store information about your preferences, and so allow this Website to be customised according to your individual interests; speed up your searches; and recognise you when you return to this Website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of this Website. Unless you have adjusted your browser setting so that it will refuse cookies, this Website's system will issue cookies when you access this Website.

What is done with your Personal Data

The data collected from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for the Society or for one of its suppliers. By submitting your personal data, you agree to this transfer, storing and processing.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of this Website's security procedures, you must treat such information as confidential, and you must not disclose it to any third party. The Society has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in the Society's opinion you have failed to comply with any of the provisions of this Privacy Policy or the Terms and Conditions (

Unfortunately, the transmission of information via the Internet is not completely secure. Although the Society will do its best to protect your personal data, it cannot guarantee the security of your data transmitted to this Website; any transmission is at your own risk.

Your personal information may be disclosed to third parties who are prospective sellers or buyers of any of the Society's businesses or assets; in order to comply with any legal obligation, or in order to enforce or apply this Website's Terms and Conditions (; or to regulators and auditors of the Society; or to protect the rights, property, or safety of the Society, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a reasonable fee to meet any costs in providing you with details of the information held.

Changes to this Privacy Policy

Any changes made to this Privacy Policy in the future will be posted on the British Friendly website and, where appropriate, notified to you by e-mail. It is recommended that you visit this page from time to time to review any changes. This Privacy Policy was last updated on 8th April 2014.


For questions, comments and requests regarding this Privacy Policy Please contact us.

Last updated on 23.6.16